We understood that in our contract that if a driver misses a pick-up date we wait another month, but we weren't notified right away so it was a bit stressful not to have our piano for another month beyond expected.

Excellent customer service! Loved being able to speak with a live person every time we called. Emails were promptly and clearly answered. Our timeline changed a few times due to sale of our house in Oregon and due to house building delays in Texas, but Modern piano accommodated all our changes in a great way. The pickup and delivery crews were on time, communicated along the way and were very professional. Our baby grand piano arrived just as it left and was put back together perfectly. Will definitely use Modern Piano again should the need arise. Highly recommend them! Gary and Gina Albright

Very organized, awesome service - Piano arrived in perfect condition and the guys were great!

Excellent experience. Movers were professional and skilled. Though MP must limit flexibility in pickup and delivery to allow for bulk transport, they were flexible in allowing me to schedule the weeks I needed and worked with me when I needed an agent to step in for me on delivery.

I can't begin to tell you how wonderful you all are. For starters, your communication department is outstanding. You communicate through email, text, phone calls, are quick to respond, and are kind and curious. You worked with me on various financial situations and were patient and had creative solutions. You helped me make it work. The piano was delivered expertly and your movers went above and beyond. They were awesome!!!! Thank you and next time I have a move, I'll be sure to call you again.

Very easy process to set up the move from OK to TX with great customer service. The move itself was seamless and the piano arrived on time and in perfect condition. The movers had a very steep staircase to move the piano up and they made that happen with no damage to my walls, wood steps or the piano itself. Excellent service.

Excellent service from information to contracting service to the movers!

Modern Piano took care of my 6'4' Boston grand piano with care and professional precision. Penny at the main office communicated with me by email and phone every step of the way, and we are talking about moving this 850-pound instrument across the country from Oregon to Texas! A huge 'Thank You' to Modern Piano!!

Amazing professional service and employees! Moved piano up 13 stairs without blinking an eye. Very customer oriented. Will call them again for our next move.

Modern Piano Moving are the experts! Every aspect of their service was excellent. I will certainly call on them again if I ever need to move another piano.

I used Moden piano to move my grand piano from Houston to Cannecticut . The customer service very good . Movers came on time and very carefully packed the piano, delivered on time and install very professionally ! Thank you for great service.