We understood that in our contract that if a driver misses a pick-up date we wait another month, but we weren't notified right away so it was a bit stressful not to have our piano for another month beyond expected.

Excellent customer service! Loved being able to speak with a live person every time we called. Emails were promptly and clearly answered. Our timeline changed a few times due to sale of our house in Oregon and due to house building delays in Texas, but Modern piano accommodated all our changes in a great way. The pickup and delivery crews were on time, communicated along the way and were very professional. Our baby grand piano arrived just as it left and was put back together perfectly. Will definitely use Modern Piano again should the need arise. Highly recommend them! Gary and Gina Albright

Very organized, awesome service - Piano arrived in perfect condition and the guys were great!

Excellent experience. Movers were professional and skilled. Though MP must limit flexibility in pickup and delivery to allow for bulk transport, they were flexible in allowing me to schedule the weeks I needed and worked with me when I needed an agent to step in for me on delivery.