Freedom, New York Piano Restoration
Modern Piano Moving Customer Reviews
Loretta Gardner | New York, US

5

OVERALL

5 on Nov 7 2019

Would Buy Again

Price

Product Satisfaction

Misty the first contact was, clearly spoken, calm and not rushed. For many of us sending our pianos to new homes is quite emotional. I imagine that many of us do not communicate through the computer that well either. Misty was patient through the whole process. I was sending two pianos to two different sons in two very opposite directions. She made it possible not only physically but with compassion. When the men arrived at the scheduled time they were clean, organized, efficient with each move, protecting my treasured pianos like they were China. They were careful in my home to not topple anything and let things back in the space the had been when they arrived. The lead man was organized with the paperwork. And then on to the next house for the second piano. I have much gratitude for how my property and myself were treated.
Heather Payne | New York, US

5

OVERALL

5 on Jan 28 2019

Would Buy Again

Price

Product Satisfaction

Estimate was done promptly. Pricing fair although not inexpensive. Very good communication/email re: confirmation of details, dates and time for pickup and delivery. Excellent time from pickup to delivery. Staff who picked up and delivered piano were very good to work with. Piano was well wrapped for move and was delivered in excellent condition at a very convenient time. All in all, a pleasant and easy experience for this customer. Many thanks to you and the men who did the actual move!
Jean & Greg Tranchina | New York, US

5

OVERALL

5 on Oct 16 2018

Would Buy Again

Price

Product Satisfaction

Excellent company to deal with extremely professional and efficient. Was referred by the place we bought the piano and did motvdisappoint. The quote given was accurate did not bait &switch. Scheduling exceeded expectations the gentlemen that came to pick up piano were friendly and professional and careful The piano was in climate controlled storage from pick up to delivery (my concern was damage but not a scratch!) delivery was exceptional. Saturday delivery ran late due to truck issues but these guys kept their promise and delivered it at 9:30 pm Tired but dedicated to the job, they placed the piano exactly where we wanted it We could not asked for such a perfect experience as what we had with modern piano mover from start to finish ! Eleven starrs no joke! Wish everything in our move made us this happy.
Hickey’s Music Center | New York, US

5

OVERALL

5 on Oct 15 2018

Would Buy Again

Price

Product Satisfaction

They made what could have been a very complete transaction incredibly easy. Driver and helped super friendly and efficient. Highly recommended.
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