Modern did a great job moving our 1917 Steinway grand piano. Customer service and scheduling was excellent. The moving/setup crew fantastic. I was very pleased with this company's work and wouldn't hesitate to recommend them to anyone seeking a piano mover.

The gentlemen who arrived (Jared and Gabriel) were the best part of the whole experience. Professional yet easy going. They knew their stuff, and they collaborated with me to get the job done right..... The only negatives I have were the miscommunication with getting pickup and drop off scheduled properly..... The pickup was about a week later than promised, then the people were told that Modern Piano couldn't make it and they would be back in a month, finally the information was relayed the pickup would be by the next day. For a $2200 move Modern should probably have a better scheduling system..... The delivery went better, but originally I was told to expect delivery mid December. Then I was told by December 6. Finally I was told Dec 1st. At that point the boys were right on time first thing in morning. We hit it off and actually had a good time getting the job done right. (I had a hoist ready for them and we got the 7' Grotrian up the stairwell easily). Everything went perfect, and like I said the guys really knew their stuff...... So overall I'm a happy customer. The piano was even still in tune!